Jackie is a very insightful, relatable and professional Coach.  She brings a wealth of experience in multiple areas (recovery, family, financial, legal) to inform her coaching process and all of this knowledge and experience has been very helpful to our daughter’s recovery journey.   We have hired Jackie as our Recovery Coach and have really come to embrace the fact that a Recovery Coach is an essential asset to the treatment team.  She helps us take a forward look toward goals and the future, which is so refreshing after wading through the initial months of recovery from  Substance Use Disorder.  Jackie is also able to provide a wealth of information on recovery resources that help smooth our path.  We are so grateful for her.  —Lynn M.—


Jackie has coached me through a difficult period in my life. With her wisdom and guidance I have been able to move through that time and am now looking forward to my future. I have the courage now to make the changes to improve my life in a positive, constructive way and wonderful things are happening. Thank you Jackie! You’ve been a blessing to me.  — Beth K. —


I met Jackie while working on My Own Recovery. I  am the mother of a daughter with Substance Use Disorder.  I have learned that addiction is a Family Disease. Family Members need education and support. Fortunately,  I was introduced to the BALM Program AND to Jackie. Her compassion, knowledge, experience  and guidance have helped me practice lifelong skills that are contributing to a Healthy RECOVERY  for both my daughter and me.  Thank You Jackie!   — Beth D. —


My name is Janice Helena and I want to talk about my life coaching experience. I am in recovery and am managing a mood disorder with medication and varying degrees of success. I have always had problems with managing money and paying bills in a timely manner. In some ways, my emotions, my alcoholism and my mood disorder were tangled up and I could not follow any of the regular ways people corrected this problem. My gas was turned off and my house went into foreclosure, I could not afford to stay in my home state.  recently moved to another state after once again messing up my money. I was very discouraged. Various friends tried to help me without success.

I asked Jackie for help. I really wasn’t very hopeful but I was determined not to bring the same bad habits to my new life. Jackie was gentle and patient. I never felt judged or pressured. She explained things and encouraged me to try my own ideas. For the first time in a long time I received my whole check without bank penalties. My confidence is back and I am more hopeful for the future. Thanks Jackie.   –Janice H. —


Our son is in early recovery.   We hired Jackie to be his coach in March 2017 prior to him moving/transitioning to PA after 21 months of living in South Florida.  He was leaving a solid foundation and would have to establish a new job, living arrangement, and support for his continued recovery.  Jackie has been a key to his smooth move , forward movement and his continued increase of self esteem.  We are so glad our son agreed to having a coach and that we were referred to Jackie.  We will be renewing our contract!  — Stacey K. —